Hi,
CRM 3/4 can be freeze if using Export Dynamic or Pivotable to excel.
in this case the selected records locked on the db and until close the excel file.
the options to export dynamic or pivotable is good only for POC or Demo but not in live
solution:
1. change hard coded the file from prevent the options to export.
2. Create your own excel files with sql queries , create links and call to thus files from client side
for CRM 3.0 change file: print_dlg.aspx
for crm 4.0 change file: export_dlg.aspx
thanks,
Rami Heleg,