Hi,
CRM/Email router return time out when retrieve email queries.
The reason is to query to retrieve Activities/Email.
To solve the issue must add parameter to register.
1. Under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM\registry subkey on the Microsoft Dynamics CRM server, add the following REG_DWORD registry entry: SmartMatchingForceOrder
2. Set the value of the registry entry that you just added to 1
BTW Rollup 13 must be installed
Thanks,
Rami Heleg
